Connections

Zoom meetings

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Akollo can read the details of meetings that have already ended in your Zoom account: when each meeting started and ended, how long it ran, how many people took part and which host held it. It never creates, changes or deletes a meeting and never touches registrants. Participant names and e-mail addresses are not read.

What is synced

DataRead by Akollo
Start and end time of ended meetingsYes
DurationYes
Number of participantsYes
Host who held the meetingYes
Meeting topicOnly when Store meeting topics is on (off by default)
Participant names and e-mail addressesNo
RegistrantsNo
Creating, changing or deleting meetingsNever

What you need

  • A Zoom account on the Pro plan or higher. The past-meeting report Akollo reads is not available on the free plan.
  • A Zoom account administrator who can create an app in the Zoom App Marketplace.

Create the Zoom app

Start a Server-to-Server OAuth app

In the Zoom App Marketplace, choose Develop → Build App and pick Server-to-Server OAuth.

Name the app

Give the app a name, for example "Akollo meeting reader".

Add the scopes

Under Scopes, add exactly these two:

  • user:read:list_users:admin
  • report:read:list_meetings:admin

Activate the app

Activate the app. Note its Account ID, Client ID and Client secret.

Akollo signs in as this app. It does not ask any person to sign in to Zoom.

Connect it in Akollo

Store the client secret

Store the client secret in the Akollo vault for the Zoom connection.

Fill in the provider settings

Open Integrations → Connections, open the Zoom connection and fill in Provider settings:

  • Zoom account ID and Client ID from the app.
  • Vault reference: the vault id of the client secret.
  • Store meeting topics: off by default. Meeting topics can contain customer names, so turn this on only if your policy allows it. When it is off, Akollo never keeps a topic.
  • Days to read back: how far back the first read goes, 1 to 30 days (14 when empty).

Save

Save the settings. Changing the account ID or the client ID later needs the client secret again.

Warning

Your administrators must also allow zoom.us and api.zoom.us in the connector's network settings. Without both, Akollo sends nothing to Zoom.

How often it reads

Akollo checks for newly ended meetings every hour. Each check reads again from one day before the last meeting it saw. A meeting at a day boundary is therefore never missed, and a meeting read twice is not stored twice.

FAQ

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